Flex Ticket Policy Regarding Cancelled Games

The Fayetteville Marksmen recognize the SPHL and its Board of Governors’ decision to cancel the remainder of the 2019-2020 season, including playoffs. This decision was made to help control the spreading of the Coronavirus. We are taking the health and safety of our fans, players, and staff seriously. 

We understand and fully respect that this will be a financial setback for many during this time. This will also be a financial burden for the Marksmen and the SPHL. No team or business can be prepared for a total stoppage or cancellation such as this. 

The Marksmen are fully committed to take care of all our fans for the games missed for which they paid to attend. To our fans with Flex Tickets, we will gladly exchange all unused 2019-2020 Flex Tickets to be used for the 2020-2021 Season. Requests MUST be made by May 1 to be honored.

We ask for your patience during this process as we work through the extremely large amount of refund requests we will be handling. We want to thank you for your support and understanding during this difficult time.

  • Please enter a number greater than or equal to 1.
    Enter the total amount of Flex Tickets unused from this season that you'll be exchanging for use next season.

For any information or questions regarding exchange options, please call the Marksmen Office at (910) 321-0123.