Single Game Ticket Policy Regarding Cancelled Games

The Fayetteville Marksmen recognize the SPHL and its Board of Governors’ decision to cancel the remainder of the 2019-2020 season, including playoffs. This decision was made to help control the spreading of the Coronavirus. We are taking the health and safety of our fans, players, and staff seriously. 

We understand and fully respect that this will be a financial setback for many during this time. This will also be a financial burden for the Marksmen and the SPHL. No team or business can be prepared for a total stoppage or cancellation such as this. 

The Marksmen are fully committed to take care of all our fans for the games missed for which they paid to attend. To our fans, we ask that you take into consideration the above information and work with us in taking alternative measures into the type of refund you are due. This will significantly help minimize the damage and negative financial impact to our organization in the short and long-term. However, we recognize this situation has a financial impact on our fans and is by no means a requirement. Please choose what works best for your individual situation – we will honor any choice you make. Requests MUST be made by April 1 to be honored.

We ask for your patience during this process as we work through the extremely large amount of refund requests we will be handling. We want to thank you for your support and understanding during this difficult time.

  • Please list only the name of the person who purchased the tickets.
  • Found in email receipt of ticket purchase.
    Tickets - Purchased tickets will be able to be redeemed for use for 2020-2021 season. Same seats / section will be granted based on availability for desired game.

For any information or questions regarding refund options, please call the Marksmen Office at (910) 321-0123.